Helen qualified as a registered nurse from Thames Valley University in 1998. She worked at Charing Cross Hospital for 3 years gaining a broad experience in surgical, medical and rehabilitation settings. In 2001 Helen began working for AIG Medical and Rehabilitation Ltd as a Case Manager and in 2002 became the Branch Manager for their Manchester Office. Helen has been involved in developing and implementing Case Management Standards within the UK.
The majority of her rehabilitation experience is in the liability sector which includes EL, PL and Motor. Helen is a Director of the CMSUK and is the chair for their PR Committee trying to raise awareness for Case Management and all its benefits.